What habits do you have that could potentially create a
negative perception of you with your customers and prospects?
It could be your style of dress, a dirty or bent business
card, disorganized samples, typos and grammar mistakes in written
communication, your table manners at business dinners, a cluttered car, talking
too much, or any of a myriad list of behaviors that your prospects and
customers observe. Think hard, and be honest with yourself. Then begin the
process of changing these behaviors.
You see, in sales you are always on stage. Everyone from the
guys in the guard shacks, to the receptionists, to the decision makers are
watching you and based on their perceptions, deciding if they like you or not.
If you want to close more business and earn more
commissions, it is imperative that you work tirelessly to influence these
perceptions. Being likable won't necessarily guarantee you get the deal done,
but being unlikable will almost certainly guarantee that you won't get the
sale.
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